The most affordable prices on the air transport, all the necessary tickets are always available. Both the web service and the mobile application are implemented as simply and conveniently as possible. No annoying factors and the form of advertising and attempts to impose paid extras.services.
We bought tickets to Hainan with a friend on local airlines. This company had the best deal. We decided to buy from different cards. We opened the purchase page, filled out everything, and simultaneously clicked "buy a ticket". A friend's page loaded faster, the money was debited and the ticket was sent to the post office. After a minute of waiting, it appeared to me that these tickets are no longer available and blah blah blah, we can offer you this flight for 15 thousand rubles more expensive. Well, that's great. As a result, one is sitting with a ticket, the other cannot buy it. We tried to buy in other services, it's the same there. I have already filled everything out, after the upgrade, tickets at this price are not available. We thought to return the purchased ticket and lose 6000 on it. We decided not to panic, we waited until the next day. The next day, the ticket became available with a price increase of 1000 rubles. I bought. The situation is absurd. A second of difference is worth 15,000, are you serious? And if someone bought it right away, and then found out that they were cheaper. I'd blow your office to hell. Write in advance that it is better to buy tickets in one order. It's disgusting.
A wonderful online ticket purchase service, now you can also buy train tickets through them. The only thing you need to look carefully at the checkboxes with their services when buying, they connect to the order very imperceptibly, if you blink, you can write to the chat and the services will be canceled on the day of registration with a refund of the full cost. On another day, the services were not allowed to be canceled, so I recommend that everyone pay attention to this point. I have been traveling with a Coupon for more than 5 years, the service is always on top, honest and convenient. Thank you for your cooperation and wish you prosperity.
I will tell you about the situation that arose in September 2024. We purchased tickets from Moscow to the UAE, and there was an opportunity to add two additional pieces of luggage on the website, which we took advantage of. Before departure, we contacted the staff of kupibilet on the website and clarified whether everything was correct for the luggage, they assured us that yes. As a result, the airline representatives at the airport said that this was impossible and they would not take the third bag of luggage. We had to pay about 50 thousand rubles from our own funds so that they could send our bag! Next, we contacted kupibilet, explained the situation, provided all the receipts and information, and they compensated us for these expenses by admitting the mistake on their website! We were very happy! Therefore, I strongly recommend it, we also bought tickets from them earlier and were always satisfied)
There was a very negative experience from using this service in terms of accounting documents. We paid for tickets on the website through a corporate card of a legal entity. There were additional services in the order, and the service provider did not provide a receipt for additional services, referring to the fact that payment for additional services goes through a foreign company and we should not wait for any checks. As supporting documents for payment and receipt of services, they offer an "official" certificate from your personal account, which in essence is not any document, but just a file that cannot be attached to the reporting. And there are no warnings before paying for the order, but they are already put in front of the fact.
I bought the most expensive Moscow-Istanbul-Barcelona and back ticket through this company, with the possibility of a free refund.
I had to make a refund because the plans have changed, tickets for June, I make a refund for almost half a year. So they withheld 5360 rubles-A fine from Pegasus Airlines (although the official website of the airline company states that the free refund is up to 24 hours) I have been paying attention for more than a year and a half!) You see, the fine is in the pocket of the company. Next, the service fee is 2911 RUB and the second service fee is 6469 RUB, in total, 14740 RUB was charged from the return ticket. I do not recommend this company
What can be said about cupibilet? Rather, buy it somewhere else and save yourself the nerves. The service is free of charge! The company employs only world Cup officials, starting with policy makers. Briefly about the situations - you buy a ticket for 10,000 rubles (conditionally), and you want to exchange it for another date, and you will be given an amount for the exchange GREATER THAN the TICKET PRICE. And so, for the first time, I thought that these were the conditions just for all tickets. But no)
Two times, two different tickets were exchanged, and both times (considering that the cost of tickets was different), and in the first and in the second case, the exchange cost MORE than the ticket price itself.
If you are in doubt about the dates, it is better not to buy tickets to kupig * vno, oh, kupihu * lo, oh, kupibilet sorry)
The policy is designed so that you do not make an exchange, but buy a new ticket, and your old one will be sold AGAIN to another person. Smart, no, very stupid expensive, no cheap, friends!
I tried to buy tickets on August 31, Makhachkala -Moscow. The service is very inconvenient. It also offers online registration and other services. I think it's okay to go through online registration, especially without luggage, we are flying, but I saw at registration that 8948 was charged for registration from two tickets. To say that I was shocked is to say nothing. I immediately went back and cancelled the registration (I thought it was free) and continued to buy tickets. But it's not that simple. When paying, the amount was determined to be 8948 more. I didn't understand how it happened. Well, there was not enough money on the card and the payment failed. But 4862 were debited from the card. I immediately made a refund. You can only communicate via chat. The bot assured me that the refund has been issued, the money will be credited to the account within 5 days. And no matter how much I correspond, there is no sense - the answer is the same. I will write a complaint to all authorities. This is robbery and fraud. I did not buy tickets, and the money was withdrawn for online registration services and not refunded. At the same time, screenshots of the certificates were rejected for me here. For information . Maybe they will answer me at least something intelligible.
Thanks to the developers for the latest update. We fixed all the previous jambs and brought the service to mind. Smart routes are super, it is very convenient to buy tickets with transfers.
I came across an unpleasant story while working with the service. When purchasing tickets, I managed to do it only with 3 attempts. It happens - many reasons are possible.
In the ticket I purchased, I made a mistake in the passenger's last name in one character. I admit my mistake. I asked for advice from the customer care service (the so-called support service).
When contacting the support service, I was asked to pay more than 12 thousand for this fix.
Later, I found out on my own (from a representative of the airline) that it was not necessary to do this and I could safely use the tickets.
I understand that I voluntarily paid for the service offered by the agency. But still, there is another side - I was provided with incomplete information, which is equivalent to the concept of "deception". I am sure that the booking staff knew perfectly well (or had the opportunity to clarify) how many typos are allowed in the boarding pass, but they decided not to tell me this information.
It is very annoying to realize that the company's priority is to "make money", and not to help solve the situation in favor of the client.
It is doubly unpleasant that they call themselves the care service)
Tickets have been purchased, prices are cheaper than in other services, tickets have been sent by mail. Then, after a while, a message came from the transportation company that the flight "there" was canceled. I had to make a forced refund. I also used a paid seat selection on this flight.As a result, they returned the amount with the deduction of the service fee, but did not return the paid choice of place, as it turned out, this service from the carrier is free, and they took the money for themselves and counted it as a service fee. The amount is small, but the sediment was left.Customer orientation leaves much to be desired.
I bought a ticket to airsales, which I redirected to a coupon, used the service for the first time instead of buying directly and regretted, they charged me for a place that I did not choose (4000 rubles, because it is very tricky and there are a lot of ticks that need to be removed, God forbid you miss with your finger and that's it) + service fee (800 rubles), and I ended up spending 3 hours in the support chat because they don't have a phone.
I overpaid for the ticket, the operator has it cheaper.
I overpaid for the luggage, the operator has it cheaper by 300 rubles
I overpaid, I'm the place that they shoved into me.
I also overpaid for the "underserved" fee, which, instead of convenience, only caused problems and hassle.
You can't think of a worse option to buy a ticket. Always take it directly from the operator, never use kupibilet
We bought tickets, and after a while the airline canceled the flight. They requested a refund and were forced to buy new tickets much more expensive than those for which the flight was canceled. So the date is also different, respectively, the hotel reservation also flew off. In addition, when the refund amount is requested, the service fee of the coupon in the amount of 3000 rubles is deducted from this amount. But this is still the tip of the iceberg. Kupibilet specialists write that the airline confirms the refund and I'd better write to them myself so that they confirm the refund, since their specialists do not respond. Wait a minute, it's been over a week. I write to the airline, and they answer me, they say, we do not confirm anything, write to the service through which you bought tickets. And thus, I was kicked off by both the airline and the cupibilet. No one can clearly explain why it happened that no one can deal with anyone or anything. And the victim of universal irresponsibility is my nervous system and my budget, the money from which for some reason is walking in the pocket of either the airline or the ticket. I'm sitting and waiting for the weather from the sea, as they say. If the money is not returned in the near future, then I will file a lawsuit against both the airline and the coupon. I am infinitely disappointed and I NEVER recommend anyone to use this service!
An ugly service. We bought tickets for a considerable amount, the money was quickly debited from the card, then a message came that they had a technical malfunction, the money would be refunded, but for up to 30 days. Money for the purchase of new tickets must still be found, otherwise if you wait 30 days before the New Year, tickets will rise in price or they will not be available. They send a fake paper to confirm the refund, in which there are no details and offer to go to your bank with this fake and look for money. They were in the bank, and of course it's impossible to find them on such a bullshit piece of paper. They refuse to provide a payment card. Communication is only via chat, there used to be a phone, now they have turned it off. After all, they may not respond in the chat and it is not known how to actually find them and subpoena them. the only measure in all social networks and the Internet is to write about their wonderful service.
Terrible company! Some kind of fraud, we purchased tickets on this site, but we had to hand over the ticket back and then we ran into problems, the operator contacted us and informed us that we would be charged a fine of 1,500 rubles, which goes to some incomprehensible 3 companies for the purchased ticket, a commission in the region of 500 rubles allegedly to support their site and the most interesting thing that you also need to pay a commission of 1020 rubles to these amounts so that the operator can help you return your ticket, i.e. just click the return ticket button! If you don't pay this fee, no one will even refund your ticket. As a result, the ticket price on this website was 8,000 rubles, of which we lost 3,000 rubles, it is not clear why. So this is only one ticket handed over, and if there are a lot of them, then the amount that you will lose will be much more, I'm not saying that they have other services! Again, the same flight and the same tickets on the official website of the airline cost 7526 rubles, which in turn lost money here. Use only verified websites from airlines, each one has its own, no one there will charge fees and fines that are unclear as on the "Buy a Ticket" website, plus you can buy cheaper and also receive bonuses from airlines!
On 09/10/2024, I bought 6 tickets Moscow-Makhachkala, 3 tickets there and 3 tickets back. When buying tickets, the site was hanging, buggy, somehow paid for the order. The next day, we received an alert that the flight was canceled. They offered to issue a refund. Moreover, all 6 tickets at once, i.e. return tickets are also automatically no longer valid. Communication is terrible, only through Chats and Bots and correspondence. There is no phone number or legal address in the territory of the Russian Federation. The company is not just sitting in Dubai. As a result of a long correspondence, we somehow agreed on a refund and it turned out that the commission is not refundable. Although in fact the service was not provided, the flight did not take place, tickets were canceled. Out of the blue, the buyer loses the previously paid funds and does not receive a full refund. Support is extremely not focused on helping customers. They answer for a long time, they write the same thing, there is no desire to delve into and understand the problem. No loyalty to customers. I do not recommend it to anyone. Definitely 1 star. I bought tickets from another company. In principle, I will file a lawsuit against this desk for compensation for damage and full refund of d/s.
An indispensable service for buying air tickets, especially if you plan tours on your own. We have been using it with my husband for several years and are very satisfied. The most loyal prices in fact, if you compare.
There is no hotline. We can't get in touch. I bought a ticket and for some reason online registration went into payment. Although I didn't order it. I can't cancel it. I wrote to the chat. The additional services say that you can cancel on the day of purchase, but there is no button and no possibility to cancel. There is no response in the chat. I have always used this service. I am very disappointed. Now I try not to buy there. I have already taken train tickets to Moscow from another service. . I will refuse and will not use it anymore. The experience is worth a lot.
Yesterday I bought a ticket for my grandmother and I turned off the website at this desk at the payment stage! I got the error try again later, and I clicked back to cancel registration, then I was redirected to the login page. I went to issue a ticket directly on the Aeroflot website, and at that moment I noticed that Kupibilet had also withdrawn money as a result! I wrote to them with the claim that they had an error on the site, they said that it was my fault, then the Internet was to blame on my side. We will not be able to return the money, contact the airline directly, we wash our hands of it! As a result, my grandmother has 2 tickets in her hands! And this office refuses to refund the funds!
Disgusting service, I regretted a hundred times that I tried to buy tickets through them, I tried three times to pay for a ticket to Dubai at the price of 89 tr - the company's accounting department allocated money to me for a business trip, when paying, they split the payment into two payments, apparently for themselves 8 tr and the airline 81 tr. They charged themselves more than 8 thousand rubles three times, and the payment for the 81 tr ticket did not go through. Support informs that an error has occurred on the site and promises that the money will be returned when it is unknown - up to 30 days. As a result, I have neither a ticket nor money, an important business trip is in danger of disruption, our accounting department will not allocate me any more, all because of these ******
You can take tickets if you know 100% that you are flying and the flight will not be canceled (and there is no certainty about this). Otherwise, the refund for the tickets will come in points and not the entire amount, even if you have issued a refund (and there is an additional fee for this). Even if the flight was canceled, they have the same scheme, only points. It should be noted that only 2,000 points can be deducted at a time. So I do not advise you to take tickets here without being sure that you will definitely fly.
The only service with well-established and fully functional smart routes. I travel regularly and I can compare it with a lot of things. Alas, there are simply no normal alternatives to cupping. However, me personally to the fullest extent.
The first and last time. I chose tickets, the buy button, the money was debited and immediately the message there was a technical failure, we will refund the money in three days or maybe a month. And another message like don't try to write again right away, as if: A) I still have a lot of money; B) I'm going to contact them again and give them money for free use. As a result, the money was returned after 2 weeks. I used the service only because they are promoted by a nedoTinek. Now both are banned. By the way, Tinek also twisted the money for three days (a refund receipt came from the coupon 3 days earlier).
A ticket was purchased on the route Haikou - Moscow 09.09.24. Due to the typhoon, the flight was canceled, I wrote in support of a coupon for exchange on the next flight, to which I received an unsubscribe that there was no alternative and the service could refund the money, while other tour operators transferred tourists to another flight. When buying tickets from kupibilet, keep in mind that you will have to solve the problem of canceling the flight yourself directly with the airline, the aggregator only sells tickets and is no longer responsible!
Never! Just never buy tickets from this aggregator. No issues will be resolved absolutely!
My scheduled flight was postponed for two days
1. No one informed me about this
2. They promised to replace the flight with an earlier one, but they responded to the exchange for three days. As a result, they just reported that the terms of the exchange were out
3. We offered an exchange with an additional payment of 100k!!! This is plus 30% of the cost of all tickets!!
4. As a result, my total losses are about 200k. It was only 10 thousand more expensive to buy a ticket from aviakonvert
I'll just never use this service again!
They took it as an additional one. online registration services. We have indicated all the wishes. As a result, they registered us at random. Online check-in started 72 hours in advance, and boarding tickets were sent to us only 12 hours before departure. Of course, by this time there were no normal places and we had to choose from the available ones. And we missed the check-in at all on the return flight! It's good that at least the money was returned. As a result, my wife and I flew in different parts of the plane altogether! Thank you, I will not make such a mistake again and I will not use your services. Otherwise, the service is like a service.
A pretty good selection of tickets without space cheating at prices. I use both a web service and an application. Basically, it's the same thing. As for the more loyal prices, however, the advertisement with Cooper does not lie. Indeed it is.
In my case, when buying plane tickets at the time of booking tickets, a "joyful message" popped up at the last moment that while I was filling out the passenger's data, the ticket price increased by 13,000 rubles. And when I "endured" and clicked pay, the payment was divided into two parts: the main 7575,816 rubles and an additional 2541.04 rubles. But the check was sent only for the principal amount. If you are traveling for work and you need to attach documents for a report, then in such a situation you will have to think a hundred times whether to contact this "company"
A good portal for buying tickets. A couple of days ago, Turkish Airlines canceled a flight , which disrupted my entire route. I bought tickets to Turkish through citytravel. It takes up to 45 days for them to return. The ticket was returned in 2 days (under conditions it was up to 5), tickets to Turkey from Moscow were on the ticket. Of course, not the entire ticket price, but for the speed of chat and response in the chat in the app and in the mail, definitely +.
Good service, convenient, profitable. The rest was a great success, starting with the purchase of air tickets, before checking into the hotel! Thanks!
The coupon really helps to find the best ticket options. At the same time, it does it quickly and without problems, which is why I use it. I especially like smart routes. They are convenient and the price is cheaper even than that of the official carrier. In additional services, priority support has now appeared, you can choose one of three tariffs. Next time I will definitely include it in the order for the test. And so for the entire time of using this site, I did not have to stumble upon serious difficulties and malfunctions. That is why I do not plan to abandon its use at the moment.
I bought tickets using this service. Departure time of the flight been changed and ruined whole order that i paid for. Kupibilet reject to refund my funds and i lose it because of this bad service. I want to warn all customers to be careful and not cooperate with kupibilet.
I purchased tickets through the Coupon aggregator. After changing the departure time of the first flight, it became impossible to get on the second flight. The merchant made up such a route, I paid for it. After the changes made by the airline, the route became impossible. Kupibilet refused to refund the money for the tickets.
Be careful and I do not recommend the Kupibilet service, because you will lose your money.
Disgusting service, I don't recommend it to anyone.
I bought a flight with two transfers through them, and two flights were issued with one ticket.
As a result, the very first flight was delayed for 5 hours due to the weather, then the second was delayed and I did not make it to the third.
I bought all the new tickets myself, that is, I spent the same amount of money.
The support is terrible - they take a very long time to respond, and it's impossible to call them.
As a result, I gave them about 30 thousand, and they can give me 2 thousand back, provided that I bought their insurance.
I bought tickets on this site for the first time, there were mistakes during registration, but when chatting, everything was fixed and updated. Thanks to the operator Irina for her clear, correct and detailed recommendations. In general, I was satisfied with the purchase and registration of tickets.
I purchased tickets on the 5th of November of the month of 2024 Sochi Samara, issued a special refund in case something goes wrong , this is an additional service and I put more money for it, and when I return they shout to me that we are returning some bonuses and on the site that they own , that is, they offer me a film certificate, and as I understand it, I will not see my money in the campaign .I do not advise you to take anything, the conscience of the owner is black, no more, moreover , a thousand options are imposed upon the design
Never hope or order a ticket refund service from them. You won't get anything. Let you have a disability (ugh-ugh), any situation - the money will not be returned to you. They don't work with the airline in any way. Simple outbiddings. I couldn't fly away (there was a problem with my joints, they put an endoprosthesis on). I returned the ticket and their time did not match for 20 minutes. As a result, the refusal. Be careful and work through other companies
I bought a ticket, St. Petersburg-Sochi, separately purchased paid seats and an online registration service. A boarding pass came with registration for another place, the support service said that I did the registration myself and not they, no apologies, no money was returned...
I bought a ticket, made a mistake of 1 digit. If you bought it directly, you call, you write, it's okay, everything is fine. But this service makes a "crooked" business out of mistakes. Replace 1 digit - about 5,000 rubles or 22% of the order . I do not recommend anyone to use this service. Moreover, he (they) are in Dubai, they are not in Russia. This is such a "cheating" business. First, they sold their homeland , and then they started to "throw it away". I will contact the competent authorities to close this Dubai scam!!!
The price is lower than when paying later. You fill out the form, then the price suddenly increases by several thousand (It is indicated that due to the popularity of the ticket, but this always happens when buying), then there is a failure when paying and
a message that there are no seats, although the ticket is on the airsales website and the price is indicated at the initial price.. It did not work out to issue a ticket
There is no transparency of operations when buying tickets - money was withdrawn from the card independently , by a separate check , for a service that was not included in the payment receipt .
Those in fact pay one amount when buying tickets - and in addition to this payment, they withdraw + another one!!!
I solved the problem - initially I tried to check the bank, then check the support.
But!!! If you had indicated the amount of payment, everything would have been visible, but it 's just a surprise!!
There is no service at all. You buy a ticket, you receive messages like "it's time to leave for the airport," and at the airport it turns out that registration is paid, you are in a foreign country where Russian cards are not accepted, and there is no cash. The children are crying, it's night outside, the tickets are burning, and the support staff responds that it is the passenger's responsibility to study the offer. In general, there will never be any more "cupibilet" - just take money for a flight and withdraw yourself - you can't work like this in the 21st century.
Where did such rave reviews come from? One price is indicated on the TBANK's website, and when you click on the link to the website, another one is purchased, and the price increases with each mouse click. And when filling in all the data, the payment is not debited, and the price is indicated much more??? I had to buy a ticket on the airline's official website, where the price is fixed, at least for the time of ticket registration, and does not jump towards an increase every second. Disgusting
KUPIBILET, all those who suffered, write in the comments, I suggest joining forces for a class action❗❗❗
A company selling low-cost airline tickets. When buying, be careful❗❗❗
Minor options are added to the purchase by an intrusive service,
money for tickets is practically not refunded 💯,
Non-refundable tickets are not legally charged service fees.
Because of the low price, people do not go to court, and those who do, collect according to the law of the consumer.
DISGUSTING AGGREGATOR!!!
Do not use it in any case. Save your money and nerves!!!!
And the problem is still the same as for people who left a review earlier: the sale of services that do not correspond to correctness, as well as the sale of services "with sauce" of another service-ticket refunds.
A refund service that returns points that you can never spend! There is no way to negotiate with them. In general, you need to prepare a class action to achieve at least something.
The company helped to quickly change the ticket to another date just before boarding. Manager Angelina Yesepenok did her best, and I thank her for her professionalism. Company, encourage such employees! :)
01.10.24 I bought tickets in the direction of Sochi-St. Petersburg. I found a transfer ticket from Pobeda on the Kupibilet website. I paid for it. I received information that there was a registration error. I wrote to support, the answer is in the application. Money refund 1-3 rubles. No tickets, no money. It is not clear how to buy tickets. The support offered nothing. We have to rent a house and spend extra money, since there is no more money for tickets in the budget!(((
I bought a ticket to Nizhny Novgorod by paying with a VTB card. I received it in electronic format by mail literally immediately, without the need to wait. If compared with other similar services, then Kupibilet is definitely a favorite
A disgusting service for buying tickets.Tickets are available, you fill in the data, when you pay, you write that there are no seats for any suitable flight. The support service has all the answers copied, wait for the end of the day. As a result, nothing has changed the next day either. On air sales, they also have tickets in their housing system, which means it is available, but it is impossible to buy them!Neither the website nor the support service is working
I do not recommend booking business trip tickets through this website!!!!!
1. The company does not fall under the legislation of Russia!
2. The issue of an invoice for payment is not provided!
3. It is charged for additional services in serious amounts!
And it is not possible to reimburse this without an invoice, and it is entitled to do so.
I was very upset that I got caught.
We need to buy tickets from carriers. How could I do that?! (I was led to believe that there were no tickets, but I had to fly urgently)
❌️"ATTENTION, PEOPLE!"
🙏DO NOT BUY TICKETS FROM THIS SERVICE - THERE WILL BE NONE!!! AS WELL AS YOUR MONEY - BIG OR SMALL!
Briefly my conclusions:
1. Be very careful when entering data and choosing a DATE. (especially June/July)
2. Do not rush to buy something - be sure (!) dig into the reviews about the company.
3. Buy with a "cool head", with concentrated attention, and not in a light distraction (after all, air sales sells tickets cheaper at night ..)
And now my drop of tears in the ocean of losses:
Dear "support", you can not even respond to this review, wasting your time (you are good at taking it away from others, as well as their finances)..
As for my case, I was a little more lucky.. I gave this Dubai office neither 132,000 tenge nor 30,000 thousand rubles.. and only 4,294 rubles - "Ugh!" - you will say, - but for everyone everything is proportional and relative. As a student with limited funds in a foreign city, this is a stinging loss.
The service is terrible. The chatbot calms down all the time, there was no operator.. I can't even write to them by mail, there is no response in VK..
I'm sure even if I took an additional one.If you want to return a non-refundable ticket, I would also give you another 700 kopecks rubles..
Higher forces warned me as best they could: several times Sberbank "on waiting in the service" did not allow me to change the number for notifications on the card to pay for the ticket - this is one time. Two - the site itself could not debit money from me 2 or 3 times.. What irony, what persistence.. how I wanted to give them this little present, which is "neither warm nor cold", but very unpleasant to me..
In short, after a long wait without an answer to the fact that I did not receive the paid ticket by mail, I finally realized, after reading the reviews, that I had confused the month...
Be careful and vigilant!