Newton.by
225 reviews
September 17
Excellent vacuum cleaner Domfy DSC-VC305 — quality and convenience!
I recently purchased a Domfy DSC-VC305 vacuum cleaner, and I can't get enough of this device! Firstly, its power is impressive: even with heavy pollution, the vacuum cleaner easily copes with all surfaces — from carpets to hard floors. I especially liked the power adjustment function — you can choose the optimal mode for different types of cleaning.
It is very convenient that the vacuum cleaner is lightweight and maneuverable. Its compact dimensions make it easy to store it even in small spaces. A cord of sufficient length, and nozzles for various surfaces make cleaning as effective as possible.
I especially want to mention the pick-up point where I picked up the vacuum cleaner. The whole process was quick and hassle—free - the staff is polite and prompt. This was a pleasant addition to the positive impressions.
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1
November 11
I order at the newton store.by is relatively common. This time it was a xiaomi 13 pro phone, the service is on top!
Always responsive sellers.
They were issued quickly, delivered promptly, everything works, I am satisfied with the order!
Everything is at the highest level.
Thanks
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July 25
There are no questions about the store itself. I ordered a vertical vacuum cleaner, agreed on the terms, and received everything without any problems.
They also had questions with the service that is located.
The battery began to discharge quickly, although the product only worked for a couple of months. Naturally, I decided to apply under warranty.
I called, explained the situation, and was told to duplicate all this to the same number in Viber.
I did everything, the message was read only after a couple of hours, questions were asked, I answered immediately, but the answer was only the next day. So the correspondence unexpectedly dragged on for almost a day. I understand that there may be a lot of requests or work, but it turns out that the person asked a question and immediately left this chat and read the answer on the trail. day. Strange.
But then it was more fun. They wrote me to bring everything to the service, which works from 9.00 to 18.00. The next day, at 9 a.m., I knocked on the closed doors, and the robot said by phone number that they had been working since 10 a.m. Somehow I managed to contact them through the store itself. As a result, we agreed that they would pick me up by courier themselves. Of course, there were also nuances with the arrangements, I will omit them. The vacuum cleaner was still taken away the same day after lunch.
I suspect that with this approach, the battery of the product will be defective for a month, but I want to believe that everything will be solved faster.
I will add to the review as soon as updates appear on this account
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2
1
August 13
I very rarely write reviews, but this time is an exception. The store is good, the staff is polite and friendly, the prices are pleasant. I ordered a kitchen sink, a cooktop and a microwave. All the equipment was delivered promptly. The equipment is all in excellent condition, without any defects. My next order will only be in newton.by !
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October 16
We purchased an Atlant washing machine in the Newton store in October 2022. At that time, the legal entity owning the store was Novy Ton LLC UNP 692173065. At the moment, the store is owned by another legal entity that is not the legal successor in terms of warranty and service obligations. But he actively uses all the attributes of Newton.
To date, the washing machine has once again broken down and contacting the Newton store, a refund and payment of funds were requested. The store, in turn, does not bear any obligations (it also does not inform which company to contact with claims)and he says that he will forward the information to the director of the old company, who is located abroad, and if he decides to compensate, he will compensate.
At the moment, Newton said he would send all the information to the director. But the scheme looks extremely gray.
Judging by the reviews on the Internet, the legal successor in this situation is fenoptgen LLC, which also does not want to incur any obligations.
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1
August 28
A great store. Some of the best prices in Minsk and the most important thing is excellent service. In my situation, there was an extremely non-standard order, the staff spent a lot of time, but everything turned out just perfect. Thank you very much, I will contact you again!
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October 16
I do not advise anyone to order goods from this online store!
I ordered a smartphone on 13.10.2024 with delivery to another city, the customer service specialist set the delivery date for 16.10.2024. The smartphone was delivered at the specified time, but the courier arrived on the state number of the Russian Federation, which already alerted me (does the courier service have the right to carry out its activities on foreign numbers?). Further even more interesting, the driver handed me a package with a box with a smartphone through the driver's window and said that I had time to familiarize myself with the goods for 2 weeks, they say, pay immediately. I told him that according to the Law on Consumer Protection, I have the right to familiarize myself with the contents of the box and the working capacity of the product, to which he remained silent, well, I began to unwrap the box wrapped in several layers of film. Next, after opening the box, I turned on the phone, after which the driver told me that further familiarization with the product after payment would take 2 weeks. To which I turned off the smartphone and gave it back to him, because apparently the courier was in a hurry somewhere, or maybe they wanted to cram a marriage into me after installing the store, because no one at any smartphone manufacturing plant twists boxes in several layers of crumpled food film. I suspect that the smartphone was in use. Also, on the part of the store and the representative of the courier store, the norms established in the Law on Consumer Protection were violated. One of the norms clearly states: "The seller (contractor) is obliged to demonstrate the operability of the product (result of work) and transfer to the consumer the product, the quality of which corresponds to the information provided about the product ..."
Be careful if you suddenly get into a similar case, do not give the money until you check the operability of the product, in my case, the operability of the smartphone (OS operation, screen operation (matrix), camera operation, etc.).
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1
1
November 20
The prices are as adequate as possible. And most importantly, everything is simple, convenient and high-quality. If you have a question, you get a great consultation.
Good luck and prosperity to the guys from this company
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October 26
I left a review on their website with a description of the problem, so they didn't even publish it. Which leads to the conclusion that the 4.5 star rating is not relevant. If you want to save your money, it's better not to mess with them.We ordered a mini oven at the end of August. We were looking for an oven with enamel inner walls. The oven arrived on the designated day. He was not present at the reception of the goods. However, as it turned out, the inner walls of the furnace did not correspond to those stated in the characteristics on the store's website. I called the store. They offered a refund or a replacement. Since the oven needs to be replaced, I agreed. Emphasizing the terms of purchase (the inner walls are made of enamel). They offered a mounfeld oven with an additional fee. They agreed. The oven arrived on October 1st. As it turned out, only four walls are made of enamel, the back wall is made of galvanized. At the same time, the size of the tray and the grate did not correspond to the inner diameter. It drives into the oven with great force and scratches the enameled surface. I called the store. To which they said that this was not a warranty case. During lengthy negotiations, the furnace was taken away for examination. The money is not refunded. The payment receipt was not given. They do not check the goods in the store and do not even see them in their eyes. What can we talk about? It is a pity that there are such unreliable sellers.
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2
November 7
Disgusting attitude towards the client
A lot of wasted time
10/24/2024 I bought a washing machine, initially I wanted to pay for the purchase by card, but I was offered a discount of 38 rubles if I pay in cash, I agreed
After 9 days, the car started flowing and it started....
I call the online store, the store responds that you need to contact their technical department (in fact, this is a service center that serves them CBT)
I call there, they tell me to send a photo report, I did so, as a result, this very service center is silent all day and at the end of the day, after several of my calls, sends me the number of the Samsung service center (by the way, the women in this service center are very unpleasant, rude and complain about their work), I call the Samsung center and they send me a master the next day, the master arrives and says that I needed to call a Russian number (Samsung hotline) and begins to resent who will pay him for the call (but then they figured it out, paid for the store)the master gives an act about there being a leak in the hatch, I throw this conclusion into the CBT and the women respond to me one message a day.
Yesterday, it seemed that they decided that they would take it away, at first I agreed to exchange for another washing machine (they offered a discount of 200 rubles), but then I changed my mind, because I found it in another online store for the same money (a more famous store)
I call Newton and say, I changed my mind, decided to refund the funds, and they tell me that for this, according to their protocol, I have to contact the CBT again and they will make the final decision, it's a big weekend, so I can only get in touch on Monday, but given the speed at which those women work, I hope my question It will be decided by the new year!
She asked me to contact the management , but they completely ignored me !
By the way, the store gave a guarantee for a washing machine for only 14 days, and after that my problems
I was forced to contact the state authorities today to resolve this problem
In fact, when buying a product, in case of its breakdown, even with an act in hand from the master of the service center, whom they sent, the store does not take responsibility for itself
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1
June 7
Be prepared for the fact that after you have received the goods, you will be left alone with your problems. I bought a tablet from them, the factory sound of which was very quiet. I.e. it was hard to hear it without headphones. And I didn't connect well to the mobile Internet either. After the purchase test, I typed and explained the nuances, after which the tablet was taken away from me for 14 days to identify a factory defect (although I did not insist on marriage, but said that the model turned out to be weak). They kept it for almost 2 weeks, the marriage was not revealed, they unsubscribed by SMS, saying come pick it up and that's the full further ignoring of calls..Where should I go to pick it up? in what time frame? Or maybe you can replace it with another model?...My calls were just being dropped.
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5
August 12
It's a great store, it's not the first time I've ordered here. I bought a Vityaz PE 1100 BSP perforator, I was satisfied with the purchase. The price tag is as hidden as possible, the quality of service is excellent. I recommend it 100%%
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October 2
I bought a refrigerator. It was brought in a torn package (bottom), top from another refrigerator. Within a month, there were problems in the refrigerator. I'm calling this online store.They promise that they will call you back. And that's where the hassle begins.No one wants to call back. A day later, I get them to call me back. They were redirected to the service department of the same online store. And they were treated the same way as the sales department. No one wants to solve problems quickly. They promise to call back and disappear. And so it has been all week.a terrible online store.I do not recommend buying something from them. It is better to overpay in the store and buy.
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4
August 17
I ordered the goods with delivery, the defective goods were brought for the first time, and the marriage was definitely not the fault of the courier. They offered to re-order or discount, I re-ordered. They said they would bring it in a week. I'm waiting. A week later, I called and asked again, because there was no SMS about the delivery time. They said everything was fine, everything would be delivered, they called back in 2 hours, said there would be no delivery today, they would bring it the day after tomorrow. I'm waiting. I received a text message with the time. I'm waiting, I haven't arrived. I call the courier from the SMS does not pick up the phone, then I turned it off altogether. The next day I call the manager again, they said they don't know where the goods are, they will contact the transport company and call back. They didn 't call back . after 4 hours I call myself, they haven't found out anything yet, an hour later the manager calls and says that it's not clear what happened with this delivery, so they will send it by another company tomorrow. Everything is OK, they brought it in 11 days. But the same defective product!!! And again they offer to replace it, but it is not known when and what, because it is a weekend. Not only were all the nerves frayed with this delivery, they also brought the marriage again, although they claim that the goods were not the same, but they ordered a new one, but apparently their supplier was disgusting then and they did not check what they were sending.
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3
August 20
I do not recommend this store Newton.by . The detail was immediately confirmed to me by their online store. Then the store decided to raise the prices of the item, they called and said it was like no. And the price immediately increased from 227 rubles, from our price, what we had already confirmed on the online site by them.!!! The price of the same began to grow and has already grown to 266.78 rubles., then the price quickly rose in a short period to 281 rubles. And this is in a very short time, days, hours, although they change prices in different directions in 5-15 minutes. For its apparently a miracle of advertising, so that there is a DISCOUNT, and then prices instantly rise. A dishonest store. I don't recommend it. You count on one amount, spend time on them, and you will be refused. Order from a more decent seller. We ordered at discounts from other sellers and delivered everything honestly. I talked to this store so that they would bring me my part for my order for 227p, which they did not have at that time) and they answered me buy for 266p78 kopecks, and they already had it at that time 281p. And, the fact that they didn't deliver the part for 227p to me, they didn't care. A dishonest store, I don't recommend it. In addition, they block my real review on the onlineer, postponed it, did not let it on the onlineer site. I do not recommend this store
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2
August 26
I bought a Samsung Galaxy Tab A9 tablet in this store. Immediately after purchase, a problem emerged – the tablet does not charge. I handed the tablet over to the seller for verification, and a couple of days later I received a message from the service center that they were expecting the spare parts to arrive. To my remark that if the product is not working properly, I have the right to a refund or to replace the product, the girl from the service center said that I should not do anything except repair. After a while, they called me back and clarified that the product was still not under repair, but in the process of verification. And this very check lasted almost a month. During this month, I constantly dialed them, and they all fed me "breakfast", promising to give an answer soon. But at the same time, they never typed themselves. In fact, the answer came that the tablet was working properly, the service just updated the software.
Bottom line: you, as a customer, are interesting to newton.by until the moment when the money was given back. And then I don't care. I do not advise anyone to buy goods in this store if you value your time and nerves.
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3
June 13
It's not the first time I've bought everything I need for my home in this store!!. Always excellent quality,fast delivery and service.prices are also always pleasing, polite staff and always go to meet the buyer.
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November 11
Disgusting service center. If it wasn't for the product under warranty, I would never have come here. I didn't have much time, so I called the call center to clarify how long it takes to fix it. Answer : 14 days! Calendar, not work. Well, then. Okay Was it a hundred in 14 days? That's right, nothing, he was just HIRED. I warned the consultant that I couldn't wait, explained the reason, couldn't she say the word diagnosis?? Diagnosis takes 14 days, and then they fix it for another month. Why do you need such a stupid employee? And there is no need to blame, they say, everything is written in the receipt. Even before the receipt, I also have to be consulted verbally.
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May 22
A wonderful online store! I ordered Razer Kiyo webcam and other peripherals here and was satisfied with the quality of the goods and fast delivery. They have a large selection of products, good prices and excellent service. I recommend it to anyone who is looking for a convenient and reliable place to shop online. Thank you for the excellent service!
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2
July 22
The horror!
I do not advise ordering anything here, it is better to overpay 2-3% and buy from normal suppliers!
I ordered a refrigerator, the manager outlined the terms of paid delivery, OK. They didn't bring it on the appointed day), they called tomorrow and said that "Sorry, we're not in time, we'll bring it on Saturday, will you be able to accept it? They said that we could" Charge people again) No phone call or word on Saturday)
Don't mess with them!
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3
August 1
Great store!We ordered there more than once-everything is clear and the prices are pleasant!The delivery was delayed a couple of times due to the fault of the transport company, but they gave additional discounts for this! Order safely-you will not be disappointed!
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August 6
It used to be a good store, but the other day it was thrown with a guarantee. After you have given the money, a low-quality product is your problem. They will delay the diagnosis, according to the results of the diagnosis they will say that they have updated the software and the phone has magically started working. And you won't even know how it was actually repaired. Software update in order for the speaker on the phone to start working, in their opinion, it is not a defect, you will not be able to receive a refund or replacement of the phone. Mediocre attitude towards customers!
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4
November 5
I purchased a system unit with a complete assembly of components from Newton. After 2.5 months, the cooling fan in the power supply began to crack violently from time to time. After applying for warranty service, I received two options: either remove the power supply myself and send it for diagnosis, which can take from 3 to 14 days, or transfer the entire system unit as a whole. Since the PC is used in the workflow, it is impossible for me to turn it off for such a long time, especially just for the sake of diagnostics.
Considering that the "diagnosis" of the fan crackling problem is, in my opinion, no more than 5 minutes of work, I asked to speed up the process or provide a replacement power supply for the time of diagnosis. However, I was denied both requests.
I strongly doubt that in the event of a malfunction of any component of the system unit, the warranty service process will differ significantly from what is described. As a result, it seems that the guarantee, in fact, turns out to be unavailable.
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August 16
So far, I have not seen a worse service. When everything is good, they are great. As soon as the breakdown occurred, they showed their "service".
The high-pressure washer was returned with a note that everything was working, but it turned out that they hadn't even tested it, so they had to return it again.
They have lost an important part of the sink and have not been able to find it for two months. On the phone, as you ask to clarify the condition, they communicate terribly arrogantly and rudely (operator Ksenia).
Avoid such offices.
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4
October 23
I would like to express my gratitude to the customer service specialists Melnichonok Elena Alexandrovna and Martinovich Inessa Viktorovna. People stayed for 30 minutes after work, in private time, to place an order. We did everything as quickly and professionally as possible. Thanks, thanks to these people, I have very good impressions about the store.
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1
October 8
They brought a hair dryer, there was no way to check when I printed it out, not only is everything inside covered in dust, but it's also covered in scratches, the box is all torn, as if used!I wrote to them, sent them a photo of all this, called back and said that they would sort it out, they promised to give an answer within a few days, as a result, for two weeks there has been no response or greetings!I am very disappointed, they framed me, because it was a birthday present for my wife!
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1
June 13
I made an order online, where it was indicated that the product was in stock and delivery was 1 day. The order was accepted, called, and delivery was confirmed the next day. The next day, the goods did not arrive, they had problems with delivery, agreed on the next day, delivery from 19 to 23. And now the time is 20:37 and silence! They call every other time, I called everything and clarified it myself! And that would be all right, the question is, what is this order?.. A gift!!! A birthday present!!! And now I'm sitting here thinking: will I congratulate the person or not? It's a horror, not a store! I do not recommend it! Minus 100 stars!!!
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November 2
Disgusting service. The delivery was supposed to be made today from 18 to 23.00. At 17.30 they called and said that there would be no order today, only on Thursday. When confirming the order, I clarified exactly whether there would be a delivery on Saturday, because the thing was urgently needed, they assured me that it would definitely be, but in fact it turned out that it would not be. So, if the item is needed by a certain day, then think about whether it is worth ordering from this store...
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1
May 24
This is not the first time I have ordered in this store! The prices are as adequate as possible. And most importantly, everything is simple, convenient and high-quality. There are pleasant staff at the pick-up point, there have never been delays, and everything is delivered on time too. If you have a question, you get GOOD advice!
And I will continue to order only here)
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July 9
I do not advise you to contact this online store!!!I ordered a washing machine on July 1st!The delivery was in 4 days (I was satisfied), eventually they called back and said that it would be on the 6th!Okay!They agreed.As a result, they called back on the 6th and began to hang noodles on their ears, saying they would contact you on Monday, etc....
July 9th result:Your car is not there, it does not suit you, let's recommend another one, etc……
Not a reliable store!!!!!!!!
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October 14
Everything you need to know about the work of the store. First, we agreed on the order. After a few days, they say that the product is available from some supplier and ask for an advance payment. Then it turns out that there is no product at all) I reread the reviews, there are quite a few similar situations. Treat positive reviews with distrust. The text in them is very similar to the custom one to cover negative reviews.
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1
November 11
By mistake, we ordered 2 such MFPs, thinking that there is an automatic 2-sided printing, but as it turned out, this function is missing. Without unpacking 1 MFP, they called with a request to exchange it with an additional fee for a more expensive model with this function - a refusal. We tried to call back, but they didn't pick up the phone. They didn't call back. It is clear that, according to the law, they are probably right, but humanly, this is a piggy, sorry for the expression, attitude towards customers (to people).
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September 10
I ordered a phone for a gift from this online store, helped with the choice and consulted, promptly delivered, I liked the gift! Thanks! I will contact you again.
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1
October 24
I ordered a gamepad. Everything was delivered on time. The product is original and the price is pleasant. It's not the first time I've ordered a product from this store. There are always friendly employees at the pick-up point.
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1
July 24
Disgusting service. We ordered a refrigerator. The day before, they sent an SMS at 24.00 at night and in the morning at 8.30 they already called that they were going. They promised to warn you in advance.
As a result, he arrived at 11:00 and the deliveryman refused to carry the cooler, threatened to leave it on the road.
At the same time, taking money for delivery.
The attitude is just disgusting. Keep in mind their excellent service.
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August 21
A Samsung washing machine was brought in, in which mechanical damage was found during unpacking. When contacting the store, they delay time as much as possible and in the end you are left 1 on 1 with a problem. They also sell goods that come without warranty from the manufacturer, in this case Samsung.
I do not recommend buying anything in this store.
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1
April 15
FIRST, ABOUT THE POLES. We ordered a dishwasher from this store. The price and quality of the product corresponded to the one declared by the store. There are no complaints about the delivery service, they did their job perfectly. NOW ABOUT THE CONS. A huge disadvantage of the store is the order acceptance service and customer feedback. When placing an order, the operator incorrectly specified the name and contact phone number of the buyer. The order was made five days in advance and out of town. The operator warned that the day before delivery we will receive an SMS with information about the specific delivery time. Without receiving the promised SMS, we called the store to clarify the delivery information, it turned out that there was not even an order for my number. As a result, in order to find out when the order will be delivered, I had to call this store how many times and persistently ask the operator to still send the correct data to the delivery service. In response, I only heard that the information would definitely be transmitted and no specifics. On the part of the operator service, there was not even an attempt to take the initiative into their own hands, to hear my demand and just give feedback about this situation. The general impression of the purchase was upset by the indifferent attitude of the staff towards the customer and even a hint of an apology was not heard, due to the obvious and gross error of the operator of this store.
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2
November 21
I ordered a projector with a screen, everything is in integrity, the quality of service is excellent, all goods are inspected upon receipt, I recommend contacting Newton to purchase goods)
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June 28
I ordered Lenovo ThinkBook 14 G6 IRL. In other stores, they said that the model was made to order, despite the fact that the site indicated that the product was in stock, and they were fed breakfast. And in this store, at a bargain price, the laptop was delivered to the pick-up point the next day. The laptop came in whole and working. I definitely recommend it!
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1
March 12
I ordered kitchen appliances for a total amount of over 2,700 rubles. At the time of the order, the consultant offered to deliver the oven to the apartment for an additional cost. As a result, it was agreed that the hob would have to be brought into the apartment, and the oven would be brought in on our own.When the courier delivered the order, the courier, guided by the fact that we did not pay extra for bringing the equipment to the apartment, began to print it right on the street late in the evening at night and offered to accept the goods right on the street. How can I inspect the equipment in the dark? Seeing my dissatisfaction with the courier, it was suggested to bring the goods to the entrance and inspect there. Having examined the equipment right in the entrance, it was no longer transportable. Why was the product that was promised to be delivered to the apartment not fulfilled?
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3
November 8
Quickly, clearly. High-quality work of the manager on related products (I took a coffee machine, took both coffee and a care product for the device).
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March 21
Hello, I want to leave a good review about this store. I bought a refrigerator and a washing machine here, I attach a photo. The washing machine is fine. But with the refrigerator, a specific mess has been made. But everything was decided quickly enough and it's good for me. There was a door sensor defect in the refrigerator, he didn't see it, and the refrigerator was always blinking and squeaking. I waited a week for a specialist from the service center that the store cooperates with to come to me. The specialist is so-so, one thing is wrong in the refrigerator, then another ... Because a month has not passed since the purchase, I decided to change the refrigerator to the same one that the master wrote in the repair act. I called Newton, agreed, and they changed the refrigerator for me in less than a week without any additional payments (the movers lifted it to the 6th floor). Now everything is working ugh, ugh, ugh, I like everything. Thanks for the quality.
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April 11
Product: Marshall headphones
Order date:March 12th
Promised delivery time: "from 5 working days"
The actual date of receipt
is April 9th
Communication with managers: no one even tried to call and say that the deadline was delayed, he called me once a week and they answered me matter-of-factly and dryly that we were delayed for another 3-5 days. No apologies, just a fact.
What came: instead of headphones for $ 130, a Chinese fake for $ 10 arrived from Aliexpress (headphones for $ 4 are at home from the same place and the quality is the same. There is no auto pause and the headphones didn't even try to connect to the original setup app
The solution from the company: bring it to the service center yourself, we will figure it out, after 10 minutes of unpleasant dialogue, a courier was sent, the next day they still arrogantly called and said that they had agreed on a refund.
The result: a lost month waiting for headphones, the lack of any adequate service, an attempt to sell an outright counterfeit under the guise of an expensive device.
Thank you Newton, I will never contact you again.
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5
July 13
We ordered a pool as a gift to our grandchildren, ordered it on Wednesday with delivery on Thursday, as a result, we postponed delivery to Friday for some unknown reason. As a result, they said he would probably arrive on Mon, and the grandchildren were leaving for the camp. Grandma was very upset. The surprise failed.(((
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September 26
A convenient and informative website, easy to navigate in the catalog. The order was delivered the next day. The staff at the PVZ were polite and competent.
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1
July 5
Don't mess with them!!! Their prices are several percent cheaper than the market, for a reason! They bring the trash, and when they apply for a replacement or refund on the same day, they immediately send it to the service center! And as a result, you are sitting with damaged equipment and waiting in line at the shopping center 🤦🏻
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2
March 11
I usually don't leave reviews, but I think an exception can be made here.I wanted to order an lg washing machine and refrigerator,cash payment immediately,made a pleasant price,the order was on Saturday,promised for Thursday,on Wednesday they call back -loading only on Friday (March 8),the delivery service calls a day,they explain the delivery time from 1 to 5 days,they will try to bring it on March 8, and delivery across the Republic of Belarus from 7 a.m. to 23.00 (Grodno delivery), on the 8th in the morning I contacted the delivery service, called 3 times and the manager could not call back to tell the delivery time, after 2 hours I find out that my orders will not be delivered, they say choose a new day next week, due to the fact that the old refrigerator was taken out of the at home, some of the products were missing, I did not want to agree to a new delivery, seeing the ugliness of delivery, even taking into account the new discount.People are like this, do not be fooled by their beautiful prices, except for a spoiled mood and experiences there is nothing to catch.
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4
June 12
They promise, but they don't fulfill!
I ordered a TV. I asked the manager twice for sure? to which they replied, Yes!!! We'll bring it to the trail. Day.
We waited for the evening after the day and called, there is no TV!!!
The price, of course, soared for it (
This is the first time, I do not recommend waiting for an order from them!
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November 13
I'm just disappointed. I wanted to order a cooking surface for an action timed to coincide with Black Friday. but the prices that were hanging earlier have sharply become promotional. Promo codes don't apply to anything, annual divorce
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December 22, 2023
The impression of the store remained negative. I ordered tubing and a smart electric kettle here. There are no surveys on tubing. The only oddity is that the warranty is only 30 days. But I was warned about this right away and agreed. Therefore, +1 store. But everything is bad with the kettle. When he was at the action, he ordered from them wherever possible. And in vain ...
they called back on the order pretty quickly. They said it would be for so many days. I don't remember exactly. That's all. I'm waiting for the X-day. A call on the day of delivery. There will be no goods. The supplier is to blame...
and of course it's too late to order somewhere... They are nowhere else. And if there is, then the price is ~ + 70%.
So this is not the fault of the supplier, but of the seller/store. The store is responsible to me, not the supplier. This situation spoke either about the negligent attitude of the seller to the buyer, or the supplier to the store, which in both cases does not say anything good about the store. I had a similar case, and on the day of the order, a couple of hours later, the store called back and said that it would not be able to deliver the order. I re-ordered from another store without any problems and received the product.
The second joint of the store is in the "high-class consultation" of the store. Without understanding the functionality of the offered product, it is impossible to offer an equivalent replacement. The proposed similar kettle is also positioned as "smart".
- "Well, he's connected to a smart home, too!" - said the consultant.
Yes, but you can only remotely change the temperature retention time on it. That's all. And the one I ordered can be boiled according to the schedule. And without lifting your butt off the couch, turn it on.
And the other "analogue" turned out to be significantly more expensive ~ + 20%.
In short, the level of consultation is low.
If you do not want unnecessary problems and unopened gifts, I do not recommend this store.
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