Astana International Airport
8691 review
September 1, 2024
Parking is convenient, the airport is clean, the staff is polite, but the baggage claim was delayed for two hours, of course, this can happen at any airport, but still not pleasant
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July 31, 2024
Good, thoughtful. Recreation facilities have racks with electronic blood pressure monitors so that passengers can check their blood pressure when doing so.
Prices in cafes, as in all international airports, are decently inflated.
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5
1
June 18, 2024
Okay, but the renovation..
There are no coffee machines... but at an overpriced coffee shop.. A very small Duty..
In general, everything is clean, convenient, and comfortable.
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3
1
August 31, 2024
It is very difficult to call this place an "International airport". To bring him to such a state in less than seven years is, of course, an achievement, but with a negative sign. It is painful to realize that huge amounts of money were spent on construction, and then it all turned out to be on the verge of destruction due to lack of proper care and support.
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2
October 22, 2023
A good airport. With all amenities. All terminals are clean, neat and, most importantly, not noisy, there are a lot of sky passengers and planes of different airlines cannot be counted with fingers. The toilets are always clean and the dryers are in good condition.There are numerous cafes, bars and grocery shops.
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3
December 5, 2024
The airport has become cleaner and more spacious, and the exterior and interior design have clearly improved. More light and air are now in the waiting rooms.
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November 9, 2024
You have to fly monthly and visit different airports accordingly. Astana is not the worst, well, not the best (solid four). One disadvantage is that there are few business lounges ... (probably considered sufficient)
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January 16, 2024
The best airport in the country, I spend my time here as comfortably as possible, plus public transport goes and quite often, which does not always happen. The airport staff is always friendly and ready to help.
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1
1
August 21, 2024
Oh, yes! This is a significant place for Astana, thanks to such an airport and the possibilities for the number of flights, Astana is really an international capital. It remains to reach the metro line and generally super. My admiration
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3
1
July 13, 2024
It's a little cramped in waiting areas, especially for the capital. It's a shame for the Motherland. There are a lot of ostentatious things set up in the city, but it's not for people. Leather chairs are a plus, but the owner is not visible. The outermost chairs are found sitting, there does not seem to be proper climate control in the building.
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October 19, 2024
There is a canteen -cafe at Astana airport, you can buy porridge and omelette for breakfast and it is very cheap. Very tasty
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2
December 9, 2024
The airport is spacious and not overloaded. It consists of two buildings, old and new, located adjacent. The exit from the airport to the bus stop in the city is close
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May 18, 2024
A modern airport. The building is spacious inside, there are cafes, shops, and many places to wait. The airport building is built in the style of national motifs.
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June 24, 2023
A beautiful (harmonious combination of the national dome ornament and modern technologies) airport! The main wealth is people! Strict customs officers and stunningly neat, friendly and competent stewards and stewardesses, and all airport employees easily try to help!!! The best impression was left from visiting Astana and Taldykorgan!!!
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February 19, 2024
Very expensive food and a one-hour hotel if you want to get some sleep. The airport's wi-fi does not work, but if you walk around the building, you can catch the wi-fi of some cafe. The food is delicious on the ground floor at the far end of the cafe from the entrance. The Kazakhs seemed unfriendly, they climb to the registration without waiting in line, or ahead of me, although get in line behind me (men who went to Abu Dhabi). The chairs on the ground floor are uncomfortable, you can only charge your phone in some cafe.
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4
2
November 2, 2024
The place where the fairy tale begins (for me). Everything is convenient, clean, and the staff will always help you figure it out.
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December 8, 2024
In general, a fairly clear and compact hub, there was no discomfort, well, maybe a few chairs. But: do not change the currency there, the exchange rate is frankly predatory. Also: the airport's website shows one parking price, I left the car for 2 weeks, in fact they show pieces of paper with the price twice as much.
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June 23, 2024
Pros: excellent work of the border guards - fast, well-organized, friendly.
Cons: the air conditioners did not work at the airport! Neither in the departure lounge nor in the Sapar lounge.
Another disadvantage: there is no airport Wi-Fi in the arrival hall.
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August 13, 2024
Good airport, modern building, clean good service, friendly staff.
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August 31, 2024
A normal airport.Only annoying very annoying taxi drivers at the exit.I called a taxi to the railway station for 2000 tenge and they offered to bring me for 6000 thousand tenge, they probably thought I was a foreigner.
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1
September 26, 2024
My favorite airport. Clear. Nicely. Polite staff. I always like to fly out of it and come back!
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July 6, 2024
The staff is excellent , they helped without any problems in some moments. Clear. There are many seats in the waiting room. I didn 't have anything to do with parking , but there don 't seem to be any problems there . Everywhere there is a QR payment for parking or a driver's way for foreigners.
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February 22, 2024
The airport is spacious, has everything you need, and was pleased with the covered parking lot where cars were left for the duration of your stay outside the country.
An unpleasant moment happened when they paid extra for seats with an emergency exit, and when boarding began, it turned out that the same seats were paid for by several people))
Explained by the program failure…
Well, the second disappointment is the SCAT Airline.
Due to the flight delay, our vacation was shortened by a day((
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3
May 12, 2024
It is very elongated, because of this it takes a long time to walk from one part of the building to another. Otherwise, the airport is normal.
I don't know how it is now. I was passing through in September 2022. While I was standing in line for the currency exchange, the money in the cash register ran out.
There is nothing near the airport. Buses run from the building, you will not have to wait long - they travel according to the schedule every 15 or 30 minutes, you can see on the website.
It takes about 40 minutes by bus to get to the center.
In Astana, the bus is paid only by QR code through the application of the bank / operator. Naturally, when you first arrived, you will not be able to pay in this way. I recommend asking the locals to help - they will pay for you using the code without any problems, you will give them cash. You can buy a SIM card at the airport, but it is more profitable to do it in the center.
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3
October 14, 2024
THERE IS NO ELECTRONIC SCOREBOARD IN THE DEPARTURE HALL OF INTERNATIONAL FLIGHTS. I flew to Moscow, it turned out to be 2 flights almost simultaneously. If there were a SCOREBOARD, you could look at the service station yourself and where. And they send us from one exit to another, just on landing. What's the problem, I don't understand)))
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2
2
December 4, 2024
In general, it's a complete trash. Small, uncomfortable. There are no places. If you manage to take her place, you will stand until the very departure. But you also need to find a place to stand. They may not announce the landing and then you will be late for the flight. The most terrible airport after Pulkovo (St. Petersburg). I want to write, I do not recommend it, but damn, there are no more options. There is only one airport in Alma-Ata, unfortunately.
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2
1
July 31, 2024
There is very little information, it is not clear where to meet the plane, there are 2 terminals...and there is no one to ask and there is no information anywhere ,
And the prices in the cafe at the airport are sky-high, hunger passes by itself)))
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3
1
June 17, 2023
An excellent new international terminal opened for the Expo in 2017. Clean, spacious. There are no queues at passport control. Two cafes and a capsule hotel in the waiting area. Three coffee machines + another one in the passage to the domestic terminal. Luggage storage. A corner for feeding babies. Currency exchange with an adequate exchange rate. Convenient parking, there are enough luggage trolleys. MINUS: obsessive "taxi drivers" :(
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5
March 29, 2024
The airport is like an airport. There are bigger and cuter ones. For a traveler, the most important thing is how convenient and clean the airport is. Everything is fine with this here! And yes, it takes 10-15 minutes to get to the city, it's great!
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October 2, 2024
The airport is nice, clean, warm, but due to circumstances I had to wait for my plane for about 12 hours. During this time, I went around the entire airport. There was time to consider everything. I don't want to fly airplanes anymore. Faster, at that point, would have been by train
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5
1
September 22, 2024
The airport is small, there is a money exchange in the arrival area, a small cafe, a souvenir shop, a reference desk.Internet access is only available with Kazakh SIM cards, Yandex taxi could not be called, we had to use the services of local taxi drivers.
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October 1, 2024
A normal airport. Quiet. There are no ads. There is a luggage room . There is also a cafe with reasonable prices, there is a shop.
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August 4, 2024
A spacious, bright airport with comfortable waiting areas. All pre-flight procedures were carried out quickly.
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October 1, 2023
Excellent modern airport with world-class amenities, friendly airport staff. Cleanliness and comfort; there is a pharmacy and necessary shops; free Wi-Fi.
The building in the form of a round ball reminded other objects in Astana: the Baiterek Monument and the Expo exhibition complex
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October 10, 2024
The first airport in the last few years where there is no control at the entrance. At the pre-flight control, my hiking spoon-fork was taken away, although after the control you can get the usual long and dangerous one.
In general, the airport is clean and pleasant. The business lounge of terminal 1 is small, but good.
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June 6, 2024
When transiting through this airport in May 2024, we had to wait 12 hours for a transfer. I looked at the airport's website and found out that there is a luggage storage there. Great! Let's go to the city and see the sights. But that was not the case. The luggage storage was not working. I had to sit at the airport and stare out the window.
The camera did not work on the return flight after 2 weeks. As I managed to find out from the staff, it has been closed for a long time, they do not know the reason. In this case, it was necessary to change the information on the website and not mislead passengers.
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1
April 26, 2024
Clean, big, bright. The staff is very polite. Everything is explained in an accessible way. There is a dining room on the second floor. It is very cheap and very tasty to eat.
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1
2
June 20, 2024
The most ordinary airport) Of course, I like the terminal for international flights more :) I would like to have more shops in the terminal for domestic flights, maybe a little more souvenirs, sometimes you don't have time to buy gifts for everyone, you could buy them here)
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November 21, 2024
The airport is super, everything is clear and I liked it very much, the organization of arrival and departure at altitude is fast and convenient
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July 25, 2024
A grandiose structure, but at the same time absolutely logically arranged. Quite reasonable prices for souvenirs, which does not happen in every such place.
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5
August 4, 2024
A good modern airport. Be careful for domestic and international departures there are different terminals
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February 22, 2024
Everything is fine. The staff is polite, they will gladly switch to Russian if necessary and possible. The infrastructure and amenities are on top! I recommend. Everything is clean, by the way.
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October 1, 2024
Convenient navigation, upon arrival it was immediately possible to exchange rubles for tenge. There are two exchange offices on the territory, a favorable exchange rate, which was pleasantly surprised.
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1
September 3, 2024
Excellent modern airport. Everything I needed was there. I really liked the mosaic on the ceiling
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April 29, 2024
A beautiful airport. Convenient check-in desks. Friendly staff. After passing the inspection, you can have a snack, drink tea, coffee, lemonade, beer, etc. There is a smoking room for smokers.
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August 23, 2024
The airport is good, you can buy alcohol inside and eat in the dining room, the food is delicious in the dining room. Recommend
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1
March 28, 2024
I was passing through in 2023, I redid the connecting flights, for a total of about 2 days. The airport consists of two buildings, one for domestic flights and one for international departures. Very expensive and not fresh products in the 3 cafes presented, tolerable coffee is not Ice. In the domestic flight zone, the dining room is not bad, but the assortment ends quickly, you stand with diarrhea, you think to order one dish, but it is already gone. In the summer of 2023, there was a problem to buy a bottle of water at Astana airport. In general, it is clean, the waiting areas are as everywhere with iron rows of soldered chairs, there are toilets. Electronic displays are working fine, ads are in English, Kazakh, and Russian.
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7
August 18, 2024
A good, modern airport!!! I especially liked the passage of border control, quickly and without queues.
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July 5, 2024
Everything is great, the employees and ordinary passengers are friendly and responsive, the airport is spacious, there are all services, in general a positive impression
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August 7, 2024
Disgusting! I didn't stand in such queues even in Turkey during the season itself. The airport cannot cope with passenger traffic on 08/07/24.
Rather than make repairs, it is better to make a system that will allow the necessary number of people to pass.
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